Our office is located at 747 Windridge Road SW, Airdrie, T4B 2R1.
Our main telephone number is 587-600-0013.
We engage in customer service and administration at this location.
Alternative Physical Location(s) of Employees
In the event of an SBD, we will move our staff from affected office(s) to the closest of our unaffected office location(s). Alternatively, staff may work from home (as appropriate) or from customer locations as normal.
As our main telephone number is hosted by an offsite Voice Provider, the number won’t change. Staff will continue to log into it as normal.
Customers’ Access to Funds and Securities
Our firm does not maintain custody of customers’ policies. They are maintained with/at our partner carriers.
In the event of an internal or external SBD, if telephone service is available, our registered persons will take customer instructions and contact our carrier partners on their behalf.
If our Web access is available, we will post on our website that customers may access their policies by contacting their carrier.
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